Service Procurement: The Largest Dark Pool of Undermanaged Spend

The ‘invisible’ workforce is on the rise

  • Temps
  • Freelancers
  • IT-, Engineering-, Management-Consultants
  • PMOs, Interim Managers, Promoters, Commercial Agents
  • Tax Advisors, Lawyers, …

44% of Total Workforce Spend is already on External Labor and Services*

As a global trend, mis-classifications lead to increasing business risks

Governments enact more stringent policies to ensure compliance of gig workers with tax and regulatory standards

About us

At Outerscore we realized how integral the ,outercore od business‘ is to most larger or fast growing, agile companies:

We are a team of consultants and IT experts specialized on external workforce management.

Does this seem familiar to you?

A missing category strategy
Unmanaged business risks
Major compliance efforts
(Decentral) Management by Excel
Lack of transparency
No ‘Total Workforce’ strategy HR | Proc
No cost and quality benchmarks
Maverick Buying

Who is working for you?
Who has hired them?
What exactly are they doing?
How satisfied are you?
Are you paying the best rates?
Are you compliant?

We can assure you: You are not alone

Our Services & Solutions

We support you to …

Our offer: Quick Scan

Activities

Individual spend cube framework:
-Categories (What)
-Suppliers (Where)
-Cost centers (Who)

ERP data extraction

Spend analytics powered by

Deliverables

Spend Cube

Service spend map

Data cleansing needs

Activities

Maturity assessment: As-is processes, governance and technical setup

Gap analysis

Benchmarking

Deliverables

Maturity level: Service Procurement

Levers for improvement

Efficiency & savings potentials (estimate)

Activities

Automated risk scoring powered by

Maturity assessment: Risk governance

Maturity assessment: Support workflows

Deliverables

Maturity level: Risks management

Weighted & scored risks

Remediation needs

Quick Scan Duration: approx. 5-15 days

 
Contact Us

Our Consulting and IT Services

  • We review and map your as-is processes and technical setup
  • We extract, consolidate and analyze all relevant data on your external workforce (volume, contact types, suppliers, service categories)
  • We provide an overview on potential risks and levers for process improvements or savings potentials
  • We benchmark your processes and systems along a risk and maturity assessment framework
  • We provide compliance process consulting (delimination of Temps, T&M, SOW)
  • We design your category and savings strategy
  • We develop business cases for MSPs or VMS systems
  • We plot the journey from as-is to future state processes and incorporate best practices and system integration designs
  • We break down requirements and design your technical solution end-to-end
  • We support you in defining proper job families, job titles, spend categories, deliverables, SOW templates and more
  • We develop system blueprints and populate downstream systems
  • We build interfaces to ERP, HRIS and UAMsystems in cooperation with your IT experts
  • We adapt /build systems based on a cutting edge tech stack: Java (Spring), Angular, Kubernetes, REST, Elasticsearch and more
  • We configure systems, feed in foundational data and perform system and user acceptance tests (UATs)
  • We manage programs together with your people and apply leading edge project management tools and techniques
  • We deliver the most underestimated element in implementing VMS systems: Communication and Change Management
  • We secure buy-in of all stakeholders and support from the discovery phase till post go live services
  • We manage programs together with your people and apply leading edge project management tools and techniques 
  • We deliver the most underestimated element in implementing VMS systems: Communication and Change Management
  • We secure buy-in of all stakeholders and support from the discovery phase till post go live services
  • We support with ongoing system and configuration enhancements
  • We incorporate new legal requirements and regulatory updates
  • We analyze generated (e.g. user support) data, spot incidences and develop recommendations
  • We define and implement KPIs and standard reporting
  • We provide rate card and performance benchmarks based on a network of partners

Glossary

Contingent Workforce

The non-employee portion of the workforce – consisting of contractors, freelancers, temporary workers, agencies, SOW workers…

Independent Contractor (IC)

An independent contractor or freelancer is a self-employed person offering services to a company/organization under a contract with limited duration.

Managed services program (MSP)

A managed services program (also: managed services provider) is a term for the outsourced management and administration of a company’s contingent workforce.

Recruitment process outsourcing (RPO)

Recruitment process outsourcing is a term for  an outsourced recruitment function that supplements or fulfills permanent recruitment processes.

Statement of work (SOW) worker

Services of an independent contractor or (professional) service firm employee that provides specialty skills and deliverables that are contracted to meet agreed-upon milestones.

Vendor management systems (VMS)

A vendor management system is a cloud based software platform for the procurement and management of contingent labor and services.